Guest Services Night Team Member 26-27

Mt. Hood Meadows; Parkdale (OR); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Year-round housing

Ski/Snowboard season pass for employee

Discounts on rental gear

Buddy tickets

Employee transportation

EAP

Columbia/Adidas store invites

Job summary

Mt. Hood Meadows is seeking a Night Guest Services Team Member to enhance guest experiences during evening and overnight operations. You will assist with lift tickets, passes, lessons, rentals, and other resort offerings while providing accurate information to guests.

This full-time, seasonal role requires comfort interacting with guests, strong computer skills, and the ability to multitask in a fast-paced mountain setting. Housing is available year-round on a first-come basis.

Qualifications

• Comfortable communicating and working with in-person guests.
• Comfortable using computers and other technology including point-of-sale systems.
• Strong attention to detail and accuracy.
• Ability to multitask and stay calm under pressure.
• Ability to work independently and as part of a team.
• Ability to work weekends and holidays.
• Must be comfortable with the changing dynamics of a seasonal business.

Responsibilities

• Provide friendly, helpful information to guests in the evening and overnight operations.
• Process resort products and support a variety of Guest Services functions.
• Assist with lift tickets, passes, lessons, rentals, and other resort offerings.
• Navigate guest needs and help guests enjoy their mountain experience.
• Work as part of a dynamic team to ensure smooth nighttime operations.

Skills

Customer service

POS systems

Attention to detail

Multitasking

Teamwork

Weekend/holiday availability

Independent work

Tools

POS systems

Job description

Posted Friday, August 7, 2026 at 10:00 AM

Find your line at Mt. Hood Meadows, where we turn passion into purpose by delivering unforgettable experiences in one of the Pacific Northwest’s most stunning mountain settings. We believe in creating moments that matter — for our guests, for each other, and for the community. Apply today and join a team that fully embodies the mountain lifestyle.

Position Overview

Love the mountains and enjoy helping people? Join the Guest Services team at Mt. Hood Meadows as a Night Guest Services Team Member and help create memorable experiences for guests during evening and overnight resort operations.

As a Night Guest Services Team Member, you'll be a welcoming and helpful resource for our guests, providing accurate information, processing resort products, and supporting a variety of Guest Services operations. You'll assist with lift tickets, passes, lessons, rentals, and other resort offerings while helping guests navigate their experience at Mt. Hood Meadows. Working during evening hours, you'll play an important role in supporting our guests and team as the resort transitions through nighttime operations.

This is a dynamic, guest-facing position that combines customer service, communication, technology, and problem-solving in a unique mountain environment. If you enjoy working with people, thrive in an active workplace, and are looking for a role that offers a different perspective on the resort experience, we'd love to speak with you about joining the Mt. Hood Meadows team.

This is a full-time, seasonal position

Qualifications& Experience

• Comfortable communicating and working with in-person guests
• Comfortable using computers and other technology including point-of-sale systems
• Strong attention to detail and accuracy
• Ability to multitask and stay calm under pressure
• Ability to work independently and as part of a team
• Ability to work weekends and holidays
• Must be comfortable with the changing dynamics of a seasonal business

Preferred Qualifications & Experience

• Previous guest service experience
• Prior experience operating a point-of-sale

Compensation:

• Starting Wage: $ 18.54 - $21.93 hourly
• Year-Round Housing Available. Subject to Availability
• Ski/Snowboard Season Pass for employees and qualifying dependents
• Don’t Ski/Snowboard? Gift your lift access to a family member
• Free Ski/Snowboard Group Lessons & Discounts on Rental Gear
• Buddy Tickets (3 discounted tickets to share)
• Mountain Exchange Program (Ability to request free lift access to regional resorts)
• Industry Pro Deals (ExpertVoice, Outdoor Prolink, Helly Hansen, & More!)
• Special invites to Columbia Employee Store, Adidas, and other industry retailers
• Employee Assistance Program (EAP)
• Free Employee Transportation from Hood River & Sandy
• Summer Seasonal Job Connections with Local Businesses

MHM is dedicated to fostering a consistent and enduring effort to create a welcoming and respectful environment for our team, guests, and community. Our hiring and recruitment efforts are designed to be equitable and accessible, and we actively seek ways to broaden participation in Snowsports for groups who have historically faced barriers.

If you need assistance with the application process, please reach out to us at [e-mail] — we’re happy to help.