Seasonal Guest Experience Host (Housing Included)

Under Canvas; Surry (ME); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Housing available for employees

Health Insurance

401(k) plan

Discounted tent stays

Lodge and cabin discounts

EAP

Job summary

Under Canvas in Acadia, ME is seeking a 2027 Guest Experience Coordinator to deliver outstanding guest experiences in a seasonal, hourly role. Housing may be available for the season, with duties spanning guest check-in, activities planning, and cross-department collaboration.

You will engage guests with stargazing, nature walks, yoga, live music, and events, while maintaining high camp operations standards and exceptional service warmth.

Qualifications

• High School Diploma or GED.
• Minimum of two years of experience in guest-facing roles within resorts, hotels, or hospitality environments.
• Service-minded with a passion for creating exceptional guest experiences.
• Genuine, outgoing, friendly, and dynamic.
• Enthusiasm for sharing knowledge of local attractions, landmarks, activities, history, and culture.
• Strong teamwork and adaptability skills.

Responsibilities

• Assist other employees in the department.
• Ability to execute and balance multiple priorities, all while positively engaging with on-site guests and upcoming arrivals.
• Cultivate and share resources and leads with your supervisor for departmental growth.
• Ensure all events and adventures are well attended and received.
• Contribute and assist teammates on-site to maintain high standards of camp operations.
• Diligently communicate with your supervisor regarding pending priorities and immediate concerns.
• Demonstrate the stamina to work long hours in varying weather conditions.
• Effectively coordinate and execute tasks cross-departmentally, including but not limited to Guest Experience, Front Desk, Adventures, Food & Beverage, and Groups.
• Welcome guests as they arrive, confirm their on-site activities, and set the tone for the duration of their stay.
• Share your passion, knowledge, and recommendations for activities and attractions within the local community.
• Demonstrate the ability to problem-solve independently or collaboratively with your team and/or supervisor.
• Eagerly seek opportunities to ensure guests have everything they need.
• Conduct on-site activities, including but not limited to stargazing, nature walks, yoga, live music, special events, group events, and holiday-themed activities.
• Strive for excellence in the guest experience across all departmental priorities, including adventures, on-site activities, retail, and equipment rentals.
• Demonstrate accountability and diligence in all associated responsibilities.
• Participate in weekly and daily meetings to ensure Guest Experience Coordinators and Front Desk team members are informed about on-site and off-site activities, upcoming events, groups, special arrivals, and other camp updates.
• Work efficiently to meet deadlines while maintaining high standards.
• Perform other duties as assigned.

Skills

Effective Communication

Guest-facing experience

Education

High School Diploma or GED

Job description

Under Canvas in Acadia, ME is seeking a 2027 Guest Experience Coordinator to deliver outstanding guest experiences in a seasonal, hourly role. Housing may be available for the season, with duties spanning guest check-in, activities planning, and cross-department collaboration.

You will engage guests with stargazing, nature walks, yoga, live music, and events, while maintaining high camp operations standards and exceptional service warmth.