Seasonal Guest Experience Host

meowwolf; Santa Fe (NM); Sur place; USD 17 000 - 25 000; Temps partiel

Résumé du poste

Meow Wolf in Santa Fe, NM is seeking a Guest Services Associate for a seasonal, part-time role. The position involves front desk duties, ticket sales, and docent-style support to ensure visitor safety and a positive guest experience.

The ideal candidate will have a minimum of 3 years in customer service, excellent communication skills, and the ability to stay calm during emergencies. Flexible schedule with weekends, evenings, and holidays required; up to 29 hours per week during the season.

Qualifications

• High School Diploma or Equivalent required.
• Minimum 3 years in customer service.
• Must be 18 years or older.
• Alcohol handler permit may be required for 21+ events.

Responsabilités

• Greet visitors and provide exceptional customer service.
• Sell admissions tickets and check in advance purchase tickets.
• Provide information about rules, events and Meow Wolf history.
• Monitor crowds to ensure safety of guests and staff.
• Clean lobby, restrooms and exhibit areas.
• Assist with security as needed and report emergencies.

Connaissances

Customer service

Cash handling

Communication

Deescalation

Formation

High School Diploma or Equivalent

Description du poste

Meow Wolf in Santa Fe, NM is seeking a Guest Services Associate for a seasonal, part-time role. The position involves front desk duties, ticket sales, and docent-style support to ensure visitor safety and a positive guest experience.

The ideal candidate will have a minimum of 3 years in customer service, excellent communication skills, and the ability to stay calm during emergencies. Flexible schedule with weekends, evenings, and holidays required; up to 29 hours per week during the season.