Seasonal Guest Experience & Events Associate

Eatal; City of Niagara Falls (NY); Vor Ort; USD 23.000 - 29.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

401K with match

Free family meal daily

Discounts at Eataly

Classes on products and Italian cucina

Zusammenfassung

Eataly Flatiron is seeking a Seasonal Guest Relations Associate to join our flagship Italian marketplace in New York City. You will greet guests, share knowledgeable product details, process payments, and help with tastings and in-store events.

This full-time seasonal role requires a high school diploma, basic math and cash-handling skills, and a customer-focused mindset. Italian language skills are a plus as we engage with diverse guests.

Qualifikationen

• Excellent guest service attitude and welcoming demeanor.
• Ability to remain calm and patient in a fast-paced environment.
• Ability to learn, retain and share Eataly knowledge.
• High school graduate or equivalent.
• Basic math and cash-handling skills.
• Previous retail and/or restaurant experience preferred.
• Ability to speak and understand Italian preferred.

Aufgaben

• Provides exemplary guest service to all internal and external Eataly guests
• Communicates effectively to customers and staff in person, through email, and over the phone
• Handles guest situations in a professional, quick, thorough, and respectful manner.
• Collects payments from guests and issues store credits, comps, and refunds with Management discretion
• Sells and process gift cards
• Provides clients with product information
• Takes order for and prepares custom orders (grocery orders, gift box)
• Prepares and executes product tastings and demonstrations and assists with in-store events and activations
• Performs other duties as required or assigned

Kenntnisse

Guest service

Communication

Cash handling

Product knowledge

Italian language

Retail/restaurant experience

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Eataly Flatiron is seeking a Seasonal Guest Relations Associate to join our flagship Italian marketplace in New York City. You will greet guests, share knowledgeable product details, process payments, and help with tastings and in-store events.

This full-time seasonal role requires a high school diploma, basic math and cash-handling skills, and a customer-focused mindset. Italian language skills are a plus as we engage with diverse guests.