Seasonal Greeter

National Car Rental; Morrisville (NC); On-site; USD 15,911 - 22,661; Part time

Benefits offered by this job

Paid time off

Employee rental car discounts

Retirement savings plan with matching

Health insurance

Life insurance

Dental insurance

Vision insurance

Training and development

Job summary

National Car Rental is seeking a Greeter at the Raleigh Durham Airport in Morrisville, NC. The role involves providing friendly service during the car rental process, including welcoming customers and assisting with their needs.

This seasonal position pays $14.00 per hour and requires a minimum of 1 year of customer service experience. Applicants must be at least 18 years old and able to work Tuesday to Saturday from 10:00 am to 7:00 pm.

Qualifications

• Must have a minimum of 1 year prior customer service, retail, or administrative support experience.
• Must have a valid driver's license with a clean driving record.
• Must be at least 18 years old.

Responsibilities

• Provide superior service during all aspects of the rental car process.
• Welcome members to the facility and assist with their needs.
• Communicate customer service issues to management.

Skills

Customer service

Communication

Punctuality

Education

High School Diploma or G.E.D.

Job description

Overview

Enterprise Mobility operates the Enterprise Rent‑Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America.

Position

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Greeter. The Greeter will provide superior, friendly, and efficient service during all aspects of the rental car process. Responsibilities include greeting and fulfilling club member needs, providing vehicle selection, maintaining a friendly and efficient environment for all customers, and assisting in making all transactions quick and efficient.

Pay for this position starts at $14.00 per hour.

This is a seasonal position and cannot exceed 180 days of service.

Location: Raleigh Durham Airport – 1001 Rental Car Drive, Morrisville, NC 27623.

Schedule

Must be available to work: Tuesday–Saturday, 10:00 am – 7:00 pm.

Benefits

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401(k) with matching profit sharing
• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• Training and development

Responsibilities

• Work proactively with shuttlers, auto detailers, return agents and managers to ensure proper vehicle supply
• Welcome members to the facility when they exit the bus or arrive on the lot
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
• Assist members with questions and concerns to minimize counter visits
• Communicate customer service issues to management
• Ensure that hangtag information is completed correctly
• Maintain clean low mileage fleet mix requirements
• Maintain Emerald Aisle for cleanliness
• Thank members for their business
• Provide upgraded vehicles upon request
• Perform other customer service related duties as needed to meet customer needs
• Seek to improve job performance through self‑assessment, skill development, training and goal setting
• Maintain a regular and reliable level of attendance and punctuality
• Perform miscellaneous job‑related duties as assigned

Qualifications

• High School Diploma or G.E.D. required
• Must have a minimum of 1 year prior customer service, retail, or administrative support experience
• Must have a valid driver's license with no more than 2 moving violations and/or at‑fault accidents on driving record within the past 3 years
• Must not have a drug or alcohol related conviction on driving record within the past 5 years (DUI/DWI)
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Apart from religious observation, must be able to work the following shift: Tuesday–Saturday 10:00 am – 7:00 pm
• Must be at least 18 years old
• Seasonal employees may work up to 180 days during a defined season. They must experience a 3 month break in service at the end of the season prior to working again as a seasonal or regular employee
• Must live within a 45‑minute radius of RDU Airport

Equal Opportunity Employer

Equal Opportunity Employer/Disability/Veterans