Greeter - Albuquerque Airport

Enterprise Holdings; Albuquerque (NM); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Employee rental car discounts

401k with matching profit sharing

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

Enterprise Mobility is hiring a Greeter at the Albuquerque Airport to deliver friendly, efficient service throughout the rental process. You will assist Emerald Aisle customers, direct to exits, and help with quick, smooth transactions.

The role requires a High School Diploma or GED, 1 year of customer service experience, and a valid driver’s license with clean record. Schedule is Sunday-Thursday, 8am-5pm, at ABQ. Benefits include PTO and insurance options.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year prior customer service retail or administrative support experience.
• Must have a valid driver’s license with no more than 2 moving violations and/or at-fault accidents in the past 3 years.
• No drug or alcohol related conviction on driving record in the past 5 years.
• Must be authorized to work in the United States and not require sponsorship.
• Must be at least 18 years old.
• Must be able to work the schedule listed in the job description.

Responsibilities

• Greet and assist members/customers in a friendly, efficient manner throughout the rental process.
• Direct customers to exit booth and provide local directions or maps.
• Assist with questions to minimize counter visits and communicate issues to management.
• Maintain Emerald Aisle and keep vehicles clean and ready for rental.
• Provide upgraded vehicles on request and ensure accurate hangtag information.

Skills

Customer service

Retail experience

Communication

Schedule flexibility

Education

High School Diploma or GED

Tools

Valid driver's license

Job description

Overview

Enterprise Mobility operates the Enterprise Rent‑Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world’s best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Greeter. The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.

This pay for this position starts at $16.00 / hour. This role also has the opportunity to receive a monthly performance based bonus!

This position is located at the Albuquerque Airport (ABQ), Rental Car Area- 3400 University Blvd Suite K Albuquerque, NM 87119.

We offer:

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

Schedule:

• Sunday-Thursday: 8am-5:00pm (Off: Friday & Saturday)

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

• Work proactively with shuttlers, auto detailers, return agents and managers to ensure proper vehicle supply
• Welcome members to the facility when they exit the bus or arrive on the lot
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
• Assist members with questions and concerns to minimize counter visits
• Communicate customer service issues to management
• Ensure that hangtag information is completed correctly
• Maintain clean low mileage fleet mix requirements
• Maintain Emerald Aisle for cleanliness
• Thank member for their business
• Provide upgraded vehicles on request
• Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers
• Seek to improve job performance through self-assessment, skill development, training and goal setting
• Maintain a regular and reliable level of attendance and punctuality
• Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

• High School Diploma or G.E.D. required
• Must have a minimum of 1 year prior customer service retail or administrative support experience
• Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related conviction on driving record in the past 5 years
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Must be at least 18 years old
• Candidates must be able to work the schedule listed in the job description