Seasonal Gaming & Customer Service Associate

GameStop Corp.; Peoria (AZ); On-site; USD 18,000 - 24,000; Full time

Job summary

GameStop Corp. is seeking a Seasonal Sales Associate to support the store team during peak holiday periods. You will prioritize outstanding guest service, assist customers with video game needs, and help maintain an inviting, well-merchandised store environment.

Ideal candidates bring 18+ years of age, a high school diploma or equivalent, and prior retail or guest service experience. Availability for flexible hours, including nights, weekends, and holidays, is expected.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent preferred.
• Previous retail sales or guest service experience preferred.

Responsibilities

• Provide best-in-class customer service by promptly greeting guests, assisting them with their video gaming needs, recommending additional items as appropriate, applying all selling behaviors during every transaction, and expressing gratitude to every guest for choosing GameStop.
• Fully support the overall shopping environment, including visual and operational aspects, and actively contribute to all store sales initiatives throughout the holiday season.
• Collaborate with the store team to ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines.
• Assist in stocking and restocking merchandise on shelves and fixtures, as well as transferring products from the stock room to the front of the store, ensuring that all products are well-presented, organized, and alphabetized on the selling floor.
• Assist the store team in meeting and exceeding sales, profit, and shrinkage reduction goals.
• Address guest questions and concerns promptly, effectively, and courteously, and elevate customer issues and complaints in a timely and professional manner to a store keyholder.
• Support effective inventory control and loss prevention practices, including awareness of scams and adherence to safety best practices.
• Consistently adhere to GameStop policies and procedures, including but not limited to attendance, confidentiality, conflict of interest, and ethical responsibilities.

Skills

Customer service

Retail sales

Guest service

Communication

Teamwork

Flexibility

Bilingual English/Spanish

Standing for long hours

Lifting up to 30 lbs

Conflict resolution

Education

High school diploma or equivalent

Job description

GameStop Corp. is seeking a Seasonal Sales Associate to support the store team during peak holiday periods. You will prioritize outstanding guest service, assist customers with video game needs, and help maintain an inviting, well-merchandised store environment.

Ideal candidates bring 18+ years of age, a high school diploma or equivalent, and prior retail or guest service experience. Availability for flexible hours, including nights, weekends, and holidays, is expected.