Seasonal Front End Pro — Wine & Guest Service

totalwine; Kendall West (FL); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans

Job summary

Total Wine & More in Florida seeks a Front End Team Member to handle transactions and deliver great customer service. You will greet customers, answer questions, and promote loyalty programs while maintaining store standards and compliance. Seasonal roles apply, with potential for non-seasonal openings.

The role emphasizes accurate POS use, teamwork, and product knowledge in wine, beer, and spirits promotions, with flexible scheduling including evenings and weekends.

Qualifications

• High school diploma or equivalent preferred.
• Passion for best-in-class customer service and team player mindset.
• 1-3 years of work experience, 1+ years of experience in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.

Skills

Retail experience

POS systems

Customer service

Flexibility schedule

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Florida seeks a Front End Team Member to handle transactions and deliver great customer service. You will greet customers, answer questions, and promote loyalty programs while maintaining store standards and compliance. Seasonal roles apply, with potential for non-seasonal openings.

The role emphasizes accurate POS use, teamwork, and product knowledge in wine, beer, and spirits promotions, with flexible scheduling including evenings and weekends.