Seasonal Front End Associate – Service & Wine Knowledge

Total Wine & More; Madison (WI); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans

401(k), HSA, FSA

Disability & life insurance

Paid parental leave

Pet insurance

College tuition assistance

Career development & product training

Consumer classes

Job summary

Total Wine & More in Madison, WI seeks a retail-focused Front End Team Member to process transactions, greet customers, and promote loyalty programs. The role may involve cashier duties, sales associate tasks, or merchandiser duties depending on store needs.

You will report to the store management team. Responsibilities include handling transactions, building relationships with customers, and participating in wine, beer, and spirits training to boost product knowledge.

Qualifications

• Passion for best-in-class customer service and team player mindset.
• 1-3 years of work experience, retail preferred.
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Process sales transactions accurately and efficiently, including ID verification and payment handling.
• Deliver exceptional service and a personalized experience by greeting customers and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to laws related to sale of alcohol and maintain a safe environment.
• Complete cross-functional responsibilities and other duties as assigned.

Skills

Customer service

Team player

POS familiarity

Inventory management

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Madison, WI seeks a retail-focused Front End Team Member to process transactions, greet customers, and promote loyalty programs. The role may involve cashier duties, sales associate tasks, or merchandiser duties depending on store needs.

You will report to the store management team. Responsibilities include handling transactions, building relationships with customers, and participating in wine, beer, and spirits training to boost product knowledge.