Seasonal Front End Associate — Cashier & Service Pro

Total Wine & More; Wilmington (NC); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Discounts on store products

Health care plans (medical, dental,  &

Job summary

Total Wine & More in the United States seeks a front-end team member to process sales, assist customers, and learn wine and spirits products. The role emphasizes fast, friendly service, POS proficiency, and knowledge of promotions and loyalty programs.

Team members participate in product training and maintain store standards while supporting occasional merchandising tasks and cross-functional duties. A flexible schedule including evenings and weekends is common.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience, 1+ years in retail preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Process sales transactions accurately and efficiently, including ID verification and payment handling.
• Greet customers and deliver a personalized shopping experience.
• Build product knowledge through wine, spirits and beer training.
• Maintain knowledge of promotions and loyalty programs.
• Ensure store safety, cleanliness, and regulatory compliance.
• Support cross-functional duties as assigned.

Skills

Customer service

Point-of-sale systems

Inventory management

Flexible schedule

Communication

Relationship building

Education

High school diploma

Tools

Point-of-sale software

Inventory management software

Job description

Total Wine & More in the United States seeks a front-end team member to process sales, assist customers, and learn wine and spirits products. The role emphasizes fast, friendly service, POS proficiency, and knowledge of promotions and loyalty programs.

Team members participate in product training and maintain store standards while supporting occasional merchandising tasks and cross-functional duties. A flexible schedule including evenings and weekends is common.