Seasonal Front Desk Supervisor: Lead Guest Experience

Maine; Bar Harbor, Northern (ME, KY); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid Personal Leave

Teladoc Virtual Care

Dental and Vision Insurance

End of Season Bonus

Heating savings program (partnership)

Core Values Program

Referral Bonus: up to $1,000

Hotel stays, dining, spa discounts

Employee Recognition Programs

Employee Assistance Program (EAP)

Job summary

Bar Harbor Inn and Spa, part of Witham Family Hotels, is hiring a Full-Time Seasonal Front Desk Supervisor for Bar Harbor, Maine. You will lead the front desk team, oversee check-ins/outs, and collaborate with other departments to ensure memorable guest experiences.

The role requires strong leadership, hospitality experience, and a customer-focused mindset in a beautiful waterfront setting. Seasonal schedule includes evenings, weekends, and holidays with a starting wage of $22 per hour.

Qualifications

• Prior hospitality or front desk experience preferred.
• Experience in supervising a team is a plus.
• Strong leadership and guest-service focus required.

Responsibilities

• Supervise front desk operations and guest service.
• Lead, mentor, and support front desk staff.
• Train new team members and manage hotel systems.
• Manage room assignments, check-ins/outs, and guest requests.
• Handle guest inquiries and resolve issues professionally.
• Collaborate with other departments to ensure satisfaction.
• Assist Front Office Manager with scheduling and evaluations.
• Maintain a welcoming front desk area.

Skills

Leadership

Team management

Communication

Front desk software

Attention to detail

Positive attitude

Education

Hospitality experience preferred

Front desk leadership experience

Tools

Front desk software

Job description

Bar Harbor Inn and Spa, part of Witham Family Hotels, is hiring a Full-Time Seasonal Front Desk Supervisor for Bar Harbor, Maine. You will lead the front desk team, oversee check-ins/outs, and collaborate with other departments to ensure memorable guest experiences.

The role requires strong leadership, hospitality experience, and a customer-focused mindset in a beautiful waterfront setting. Seasonal schedule includes evenings, weekends, and holidays with a starting wage of $22 per hour.