Seasonal Field Operations & Tech Support Specialist

H&R Block; Blue Ridge (GA); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for work-life balance

Job summary

H&R Block is seeking a seasonal Operations Technical Specialist to support the operational readiness of their seasonal tax office network. This role ensures offices are fully equipped and compliant, working closely with various teams to ensure successful office openings and operations.

The ideal candidate should have strong technical knowledge, excellent problem-solving skills, and the capacity to manage multiple tasks independently in a fast-paced environment.

Qualifications

• Basic technical knowledge, including troubleshooting computer hardware.
• Ability to lift and move equipment weighing up to 55 pounds.
• Strong verbal, written, and interpersonal communication skills.

Responsibilities

• Support setup, opening, and closure of seasonal tax offices.
• Perform routine building maintenance and custodial tasks.
• Troubleshoot basic hardware issues and document resolutions.

Skills

Basic technical knowledge

Strong problem-solving skills

Interpersonal communication skills

Tools

Microsoft Outlook

Microsoft Teams

Job description

H&R Block is seeking a seasonal Operations Technical Specialist to support the operational readiness of their seasonal tax office network. This role ensures offices are fully equipped and compliant, working closely with various teams to ensure successful office openings and operations.

The ideal candidate should have strong technical knowledge, excellent problem-solving skills, and the capacity to manage multiple tasks independently in a fast-paced environment.