Seasonal Field Operations & Tech Support Specialist

H&R Block; Indianola (IA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits

Competitive pay

Job summary

H&R Block is looking for a seasonal Operations Technical Specialist to support the operational readiness of its tax office network. The role involves setting up, opening, and maintaining the offices throughout the tax season. Candidates should have basic technical knowledge for troubleshooting and supporting PC hardware.

The ideal applicant will be comfortable working independently in a fast-paced environment, possess strong problem-solving skills, and have reliable transportation to travel between various locations.

Qualifications

• Ability to follow direction while exercising sound judgment in a field-based environment.
• Comfort working independently in a fast-paced, field-based, seasonal role.
• Reliable transportation to travel between office locations.

Responsibilities

• Support the setup, opening, and closure of seasonal tax offices.
• Execute office setup activities and ensure brand compliance.
• Troubleshoot basic hardware issues and document incidents.

Skills

Ability to lift and move office equipment

Basic technical knowledge

Strong problem-solving and analytical skills

Strong verbal and interpersonal communication skills

Microsoft Office applications knowledge

Tools

Microsoft Outlook

Microsoft Teams

Job description

H&R Block is looking for a seasonal Operations Technical Specialist to support the operational readiness of its tax office network. The role involves setting up, opening, and maintaining the offices throughout the tax season. Candidates should have basic technical knowledge for troubleshooting and supporting PC hardware.

The ideal applicant will be comfortable working independently in a fast-paced environment, possess strong problem-solving skills, and have reliable transportation to travel between various locations.