Seasonal Field Operations & Tech Support Specialist

H&R Block; Billings (MT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life both in and outside of work

Job summary

H&R Block is seeking a seasonal Operations Technical Specialist to ensure operational readiness of tax offices. This role involves supporting setups, troubleshooting technology, and performing building maintenance to ensure offices meet brand standards.

The ideal candidate will possess strong technical knowledge and problem-solving skills, be able to operate independently in a fast-paced environment, and demonstrate organizational ability. A commitment to client service and team collaboration is essential.

Qualifications

• Ability to lift and move office equipment up to 55 pounds.
• Comfort with troubleshooting computer hardware.
• Strong organization and prioritization skills.

Responsibilities

• Support setup and closing of seasonal tax offices.
• Maintain and troubleshoot PC hardware.
• Perform building maintenance tasks.

Skills

Technical knowledge of hardware setup

Problem-solving skills

Communication skills

Organizational skills

Driving skills

Tools

Microsoft Office applications

Virtual collaboration tools

Job description

H&R Block is seeking a seasonal Operations Technical Specialist to ensure operational readiness of tax offices. This role involves supporting setups, troubleshooting technology, and performing building maintenance to ensure offices meet brand standards.

The ideal candidate will possess strong technical knowledge and problem-solving skills, be able to operate independently in a fast-paced environment, and demonstrate organizational ability. A commitment to client service and team collaboration is essential.