Seasonal Field Operations & Tech Support Specialist

H&R Block; Eden (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for work-life balance

Job summary

H&R Block is seeking a seasonal Operations Technical Specialist to support the operational readiness of its tax office network. This role requires hands-on operational and technical support to ensure offices are equipped and functional.

The ideal candidate will have strong problem-solving skills, experience with office technology, and ability to work independently in a fast-paced environment. Join us to make a meaningful impact during the busy tax season.

Qualifications

• Ability to lift and move office equipment weighing up to 55 pounds or more.
• Basic technical knowledge of computer hardware and office technology.
• Comfort working independently in a fast-paced, field-based, seasonal role.

Responsibilities

• Support the setup, opening, closure, and relocation of seasonal tax offices.
• Perform routine building maintenance and troubleshoot basic hardware issues.
• Deliver supplies and maintain accurate inventory of resources and equipment.

Skills

Field-based operational support

Technical troubleshooting

Interpersonal communication

Organization and prioritization

Problem-solving

Tools

Microsoft Outlook

Microsoft Teams

Job description

H&R Block is seeking a seasonal Operations Technical Specialist to support the operational readiness of its tax office network. This role requires hands-on operational and technical support to ensure offices are equipped and functional.

The ideal candidate will have strong problem-solving skills, experience with office technology, and ability to work independently in a fast-paced environment. Join us to make a meaningful impact during the busy tax season.