Seasonal Fan Experience Associate

Rally House; Westland (MI); On-site; USD 19,286 - 22,041; Part time

Job summary

Rally House in Michigan is hiring a Teammate to deliver a welcoming and energetic shopping experience. You will support sales, merchandising, and operations while working with a team to represent the Rally House brand with pride.

Join a fast-paced, sports-loving environment where initiative is valued. You’ll help with tasks, keep fixtures clean, assist guests, and contribute to a fun, party-like atmosphere that makes fans feel right at home.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.
• Ability to stand and walk for extended periods.
• Ability to lift up to 50 pounds.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues, shortages, or concerns to leadership.
• Build working knowledge of store systems and daily processes.
• Execute merchandising tasks as directed (folding, hanging, replenishment, recovery).
• Support floor moves and transitions under leadership guidance.
• Maintain clean, organized fixtures and back-of-house areas.
• Protect brand standards through attention to detail.
• Deliver a welcoming, energetic customer experience using the Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and elevate when needed.
• Represent Rally House with enthusiasm and professionalism.
• Contribute to daily sales goals through service behaviors.
• Support promotions, launches, and event execution.
• Take ownership of personal performance metrics (conversion, UPT, AT).

Skills

Social energy

Customer centric

Action oriented

Job description

Rally House in Michigan is hiring a Teammate to deliver a welcoming and energetic shopping experience. You will support sales, merchandising, and operations while working with a team to represent the Rally House brand with pride.

Join a fast-paced, sports-loving environment where initiative is valued. You’ll help with tasks, keep fixtures clean, assist guests, and contribute to a fun, party-like atmosphere that makes fans feel right at home.