Seasonal Fan Experience Associate

Rally House; Moore (OK); On-site; USD 13,000 - 30,000; Full time

Job summary

Rally House is seeking a Teammate to deliver a welcoming, energetic shopping experience and support daily tasks with attention to detail. You will assist guests, contribute to sales, merchandising, and operations while representing the Rally House brand with energy and professionalism.

The role emphasizes teamwork, customer focus, and initiative in a fast-paced retail setting that celebrates sports and community spirit.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.
• Ability to stand, walk for extended periods and lift up to 50 pounds.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers
• Seek feedback and apply coaching to improve performance
• Actively participate in training and skill drills to build service capability
• Contribute to a welcoming, energetic, party atmosphere
• Complete assigned tasks accurately and on time
• Follow playbooks, loss prevention and safety guidelines consistently
• Report operational issues, shortages, or concerns to leadership
• Build working knowledge of store systems and daily processes
• Execute merchandising tasks as directed (folding, hanging, replenishment, recovery)
• Support floor moves and transitions under leadership guidance
• Maintain clean, organized fixtures and back‑of‑house areas
• Protect brand standards through attention to detail
• Deliver a welcoming, energetic customer experience using the Party model
• Engage customers, identify needs, and recommend products
• Resolve basic customer issues and escape when needed
• Represent Rally House with enthusiasm and professionalism
• Contribute to daily sales goals through service behaviors
• Support promotions, launches, and event execution
• Take ownership of personal performance metrics (conversion, UPT, AT)

Skills

Customer service

Teamwork

Communication

Job description

Rally House is seeking a Teammate to deliver a welcoming, energetic shopping experience and support daily tasks with attention to detail. You will assist guests, contribute to sales, merchandising, and operations while representing the Rally House brand with energy and professionalism.

The role emphasizes teamwork, customer focus, and initiative in a fast-paced retail setting that celebrates sports and community spirit.