Seasonal Fan Experience Associate

Rally House; Midwest City (OK); On-site; USD 17,908 - 20,664; Full time

Job summary

Rally House is looking for a Teammate to deliver a welcoming and engaging store experience while handling daily tasks with care. You will support sales, merchandising, and operations through teamwork and initiative.

Role focuses on creating a positive environment, following playbooks, and representing the Rally House brand with energy and professionalism. Must be at least 16 and may have prior customer-facing experience.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.
• Ability to work effectively in a fast-paced, team-oriented environment.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues to leadership.
• Build working knowledge of store systems and daily processes.
• Execute merchandising tasks (folding, hanging, replenishment, recovery).
• Support floor moves and transitions under leadership guidance.
• Maintain clean, organized fixtures and back-of-house areas.
• Deliver a welcoming, energetic customer experience using the Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and escalate when needed.
• Represent Rally House with enthusiasm and professionalism.
• Contribute to daily sales goals through service behaviors.
• Support promotions, launches, and event execution.
• Take ownership of personal performance metrics (conversion, UPT, AT).

Skills

Social energy

Customer centric

Action oriented

Job description

Rally House is looking for a Teammate to deliver a welcoming and engaging store experience while handling daily tasks with care. You will support sales, merchandising, and operations through teamwork and initiative.

Role focuses on creating a positive environment, following playbooks, and representing the Rally House brand with energy and professionalism. Must be at least 16 and may have prior customer-facing experience.