Fan Experience Associate

Rally House; Ann Arbor (MI); On-site; USD 19,000 - 21,000; Part time

Job summary

Rally House in Ann Arbor, MI is seeking a Teammate to deliver a welcoming, energetic guest experience while completing daily tasks with care. You will support sales, merchandising, and operations through teamwork and attention to detail, representing the Rally House brand with enthusiasm.

The role emphasizes fast-paced teamwork, customer focus, and initiative; candidates should be at least 16, with prior customer-facing experience preferred.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.

Responsibilities

• Deliver a welcoming, energetic guest experience.
• Complete daily tasks with care and consistency.
• Support sales, merchandising and operations through teamwork.
• Follow playbooks, loss prevention and safety guidelines.
• Report operational issues, shortages, or concerns to leadership.
• Build working knowledge of store systems and daily processes.
• Merchandise tasks: folding, hanging, replenishment, recovery.
• Protect Rally House brand standards with attention to detail.
• Provide memorable service and represent the brand professionally.

Skills

Customer service

Communication

Teamwork

Time management

Job description

Rally House in Ann Arbor, MI is seeking a Teammate to deliver a welcoming, energetic guest experience while completing daily tasks with care. You will support sales, merchandising, and operations through teamwork and attention to detail, representing the Rally House brand with enthusiasm.

The role emphasizes fast-paced teamwork, customer focus, and initiative; candidates should be at least 16, with prior customer-facing experience preferred.