Seasonal Fan Experience Associate

Rally House; North Wales (Montgomery County); On-site; USD 19,286 - 22,041; Part time

Job summary

Rally House is seeking a Teammate to support a welcoming store environment and assist guests with an energetic, sports-focused experience. You will help with daily tasks, merchandising, and operations while embodying the Rally House brand with enthusiasm and professionalism.

In this role you will engage customers, identify needs, and recommend products while contributing to sales goals. Prior customer-facing experience is preferred; must be at least 16 years old.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues, shortages, or concerns to leadership.
• Build working knowledge of store systems and daily processes.
• Deliver a welcoming, energetic customer experience using the Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and elevate when needed.
• Represent Rally House with enthusiasm and professionalism.
• Contribute to daily sales goals through service behaviors.
• Support promotions, launches, and event execution.
• Take ownership of personal performance metrics (conversion, UPT, AT).

Skills

Customer service

Teamwork

Communication

Sports enthusiasm

Job description

Rally House is seeking a Teammate to support a welcoming store environment and assist guests with an energetic, sports-focused experience. You will help with daily tasks, merchandising, and operations while embodying the Rally House brand with enthusiasm and professionalism.

In this role you will engage customers, identify needs, and recommend products while contributing to sales goals. Prior customer-facing experience is preferred; must be at least 16 years old.