Seasonal Fan Experience Associate

Rally House; Whitehall (Lehigh County); On-site; USD 18,597 - 20,664; Full time

Job summary

Rally House is seeking teammates to deliver a welcoming and engaging guest experience while completing daily tasks with care and consistency. The Teammate supports sales, merchandising, and operations through strong teamwork, attention to detail, and initiative.

The role helps create a positive store environment and represents the Rally House brand with energy and professionalism. Qualifications include being at least 16 years old and previous customer-facing experience preferred.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Deliver a welcoming, energetic customer experience using the Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and expedite when needed.

Skills

Social

Customer Centric

Action Oriented

Job description

Rally House is seeking teammates to deliver a welcoming and engaging guest experience while completing daily tasks with care and consistency. The Teammate supports sales, merchandising, and operations through strong teamwork, attention to detail, and initiative.

The role helps create a positive store environment and represents the Rally House brand with energy and professionalism. Qualifications include being at least 16 years old and previous customer-facing experience preferred.