Seasonal Exit Booth Agent – Car Rental Concierge

Enterprise Holdings; Baltimore (MD); On-site; USD 36,000 - 48,000; Full time

Job summary

Enterprise Mobility is hiring a Seasonal Exit Booth Agent at our Consolidated Rental Car Facility in Hanover, MD. The role focuses on friendly, efficient service during the rental process and requires excellent customer interaction skills.

Pay starts at $18 per hour with potential to earn up to $1,000 per month in performance bonuses. Schedule rotates across early morning or evening shifts; option to work Friday through Tuesday or Sunday through Thursday with varying days off.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED required.
• Minimum 1 year prior customer service experience in the last 5 years, preferably in a retail or restaurant setting.
• Must have a valid US driver's license for at least 1 year.
• Must be authorized to work in the United States and not require sponsorship.

Responsibilities

• Greet customers on arrival with prescribed dialogue.
• Identify lost-and-found items and log with unit number, date, time.
• Review rental charges and provide accurate receipts.
• Provide information about transportation to the airport terminal in a professional manner.
• Maintain courtesy and thank customers using prescribed dialogue.
• Assess customer satisfaction and document any issues.

Skills

Customer service experience

Driver's license

Education

High School Diploma or GED

Job description

Enterprise Mobility is hiring a Seasonal Exit Booth Agent at our Consolidated Rental Car Facility in Hanover, MD. The role focuses on friendly, efficient service during the rental process and requires excellent customer interaction skills.

Pay starts at $18 per hour with potential to earn up to $1,000 per month in performance bonuses. Schedule rotates across early morning or evening shifts; option to work Friday through Tuesday or Sunday through Thursday with varying days off.