Seasonal Exit Booth Customer Concierge

nationalalamo-erac; Baltimore (MD); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Night shift differential

Job summary

Enterprise Mobility is hiring a Seasonal Exit Booth Agent at the Consolidated Rental Car Facility in Hanover, MD. You will greet customers, process returns, review charges, and provide directions to the airport terminal while maintaining professional service for all guests.

The position runs 6:00am–3:30pm or 3:00pm–11:30pm, Friday–Tuesday and Sunday–Thursday with time off on Wednesdays and Thursdays; includes a $1.00 shift differential for hours 10PM–7AM and up to $1,000 monthly in performance

Qualifications

• At least 18 years old.
• High School Diploma or GED required.
• Minimum 1 year of customer service experience, preferably in retail or hospitality.

Responsibilities

• Greet customers as they arrive on the lot using approved dialogue.
• Check for personal belongings and document items found for lost and found.
• Explain rental charges and provide accurate receipts to customers.
• Provide information about transportation to the airport terminal in a professional manner.
• Express thanks to customers using approved dialogue and gather feedback.

Skills

Customer service

Communication

Punctuality

Education

High School Diploma or GED

Job description

Enterprise Mobility is hiring a Seasonal Exit Booth Agent at the Consolidated Rental Car Facility in Hanover, MD. You will greet customers, process returns, review charges, and provide directions to the airport terminal while maintaining professional service for all guests.

The position runs 6:00am–3:30pm or 3:00pm–11:30pm, Friday–Tuesday and Sunday–Thursday with time off on Wednesdays and Thursdays; includes a $1.00 shift differential for hours 10PM–7AM and up to $1,000 monthly in performance