Seasonal Education Events & Operations Coordinator

SXSW; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

SXSW EDU is seeking a Seasonal EDU Operations Coordinator in Austin, TX to support the programming team in delivering a robust conference and festival. You will assist with sessions, competitions, performances, and Film & TV, handling pre-event planning and on-site execution.

Responsibilities include coordinating content submission, managing signage, planning internal meetings, and ensuring high-quality customer service for participants and organizers.

Qualifications

• Experience in large-scale event planning.
• Ability to multitask in a fast-paced, collaborative environment.
• Strong written and verbal communication; customer service experience preferred.
• Attention to detail; copy-editing experience preferred.
• Interest in the field of education and SXSW EDU context a plus.

Responsibilities

• Communicate with organizers, participants, and speakers about production logistics.
• Support production, security, and accessibility needs for speakers and participants.
• Provide customer service via the SXSW EDU email account.
• Coordinate content submission, proofing, and deployment for print and digital signage.
• Plan and execute internal meetings and retreats, book venues, manage agendas.
• Manage and organize resources in preparation for the event.
• Support on-site networking events, signage, staffing, and catering as needed.
• Coordinate programming across venues and ensure smooth on-site operations.

Skills

Event planning

Multitasking

Self-starter

Communication

Copy-editing

Education interest

Zendesk

Google Workspace

Airtable

Tools

FileMaker Pro

Job description

SXSW EDU is seeking a Seasonal EDU Operations Coordinator in Austin, TX to support the programming team in delivering a robust conference and festival. You will assist with sessions, competitions, performances, and Film & TV, handling pre-event planning and on-site execution.

Responsibilities include coordinating content submission, managing signage, planning internal meetings, and ensuring high-quality customer service for participants and organizers.