Seasonal Customer Service & Merchandising Pro

Michaels Stores; Richmond (KY); Sur place; USD 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

Employee discount

Partner discount programs

401(k) with employer match

Résumé du poste

Michaels Stores in Richmond, KY seeks a store team member to deliver friendly customer service, assist shoppers, and ensure a smooth checkout experience. You will help with stocking, merchandising, and store recovery while supporting rewards enrollments and omnichannel processes.

Applicants should be able to stand for long periods, lift boxes, and work nights, weekends, and early mornings as needed. Michaels offers benefits and employee discounts where eligible.

Qualifications

• Retail or customer service experience preferred.

Responsabilités

• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and enrollments.
• Educate customers on VOC survey.
• Assist with Omni-channel processes: BOPIS and SFS.
• Participate in truck unload, stocking, and planogram processes.
• Complete merchandise recovery and store maintenance.
• Conduct Store In Stock Optimization and AD set duties as assigned.
• Support shrink and safety programs; adhere to SOPs and company policies.
• Interact professionally; be a role model for team members.
• Cross trained in Custom Framing selling and production.

Connaissances

Customer service

Retail experience

Cash handling

Outils

POS system

Description du poste

Michaels Stores in Richmond, KY seeks a store team member to deliver friendly customer service, assist shoppers, and ensure a smooth checkout experience. You will help with stocking, merchandising, and store recovery while supporting rewards enrollments and omnichannel processes.

Applicants should be able to stand for long periods, lift boxes, and work nights, weekends, and early mornings as needed. Michaels offers benefits and employee discounts where eligible.