Seasonal Early Morning Stock & Service Associate

Michaels; Lubbock (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

Job summary

Michaels in Lubbock, TX is looking for a friendly retail teammate to help customers find products, ring up sales, and keep the store well stocked and inviting. You’ll learn our rewards program, assist with BOPIS/SFS tasks, and support safety and shrink programs while delivering positive service every day.

Ideal candidates have retail or customer service experience, good communication, and the ability to stand for extended periods. Training is provided, and employee discounts apply.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move about the store.
• Strong communication and problem-solving skills.

Responsibilities

• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and enrollments.
• Educate customers on VOC survey.
• Assist with omni-channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in the truck unload, stocking, and planogram (POGs) processes.
• Maintain stock and merchandising; manage returns and go-back process as needed.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company policies.
• Interact respectfully with customers and be a positive role model for others.
• Cross trained in Custom Framing selling and production.

Skills

Customer service

Cash handling

Sales

Inventory awareness

Education

High school diploma or equivalent

Tools

POS system

Job description

Michaels in Lubbock, TX is looking for a friendly retail teammate to help customers find products, ring up sales, and keep the store well stocked and inviting. You’ll learn our rewards program, assist with BOPIS/SFS tasks, and support safety and shrink programs while delivering positive service every day.

Ideal candidates have retail or customer service experience, good communication, and the ability to stand for extended periods. Training is provided, and employee discounts apply.