Seasonal Retail Associate: Fast Checkout & Customer Care

Michaels; Laredo (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Employee discounts

Job summary

Michaels is hiring at the Laredo, TX store for a team member who excels in customer service and POS transactions. You will help customers find products, enroll them in rewards programs, assist with BOPIS and SFS, and participate in truck unloading and shelf replenishment.

The role emphasizes friendly interactions, adherence to SOPs, and maintaining a well-merchandised, in-stock store environment. Evening and weekend shifts are common in retail.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Maintain store recovery: merchandise returns/go back, in-stock conditions, and overall presentation.

Skills

Customer service

Cash handling

Retail experience

Job description

Michaels is hiring at the Laredo, TX store for a team member who excels in customer service and POS transactions. You will help customers find products, enroll them in rewards programs, assist with BOPIS and SFS, and participate in truck unloading and shelf replenishment.

The role emphasizes friendly interactions, adherence to SOPs, and maintaining a well-merchandised, in-stock store environment. Evening and weekend shifts are common in retail.