Early Morning Retail Support & Stocking Specialist

Michaels; Austin (TX); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

401(k) with employer match

Employee Assistance Program

Medical coverage

Dental coverage

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Résumé du poste

Michaels is hiring at its stores in Texas to provide friendly customer service, help shoppers find items, and ensure fast checkout experiences. Team members also participate in truck unloading, stocking, and maintaining a well-merchandised store with adherence to SOPs and safety programs.

Ideal candidates have retail or customer service experience and can work in a climate-controlled retail environment, including nights and weekends.

Qualifications

• Retail and/or customer service experience preferred.

Responsabilités

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production

Connaissances

Customer service

Cash handling

Teamwork

Communication

Problem solving

Description du poste

Michaels is hiring at its stores in Texas to provide friendly customer service, help shoppers find items, and ensure fast checkout experiences. Team members also participate in truck unloading, stocking, and maintaining a well-merchandised store with adherence to SOPs and safety programs.

Ideal candidates have retail or customer service experience and can work in a climate-controlled retail environment, including nights and weekends.