Seasonal Early-Morning Customer Care Associate

Michaels of Canada; Burleson (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

The Michaels Companies, Inc. is seeking a team member at the Burleson, TX store to deliver friendly customer service and assist customers in finding products.

You will manage a fast and accurate checkout and participate in merchandising, stocking, and store recovery to maintain a well-stocked environment. Responsibilities include assisting with BOPIS/SFS processes, cross-training in Custom Framing, and adhering to SOPs and safety policies while engaging customers in rewards programs and surveys.

Qualifications

• Experience in retail or customer service.
• Cash handling and operating a POS system.
• Strong communication and problem-solving for customers.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Operate checkout and process cash/card transactions to standards.
• Promote and enroll customers in the Rewards program and Private Label Credit Card.

Skills

Customer service

Retail experience

Cash handling

Tools

POS system

Job description

The Michaels Companies, Inc. is seeking a team member at the Burleson, TX store to deliver friendly customer service and assist customers in finding products.

You will manage a fast and accurate checkout and participate in merchandising, stocking, and store recovery to maintain a well-stocked environment. Responsibilities include assisting with BOPIS/SFS processes, cross-training in Custom Framing, and adhering to SOPs and safety policies while engaging customers in rewards programs and surveys.