Seasonal Dive Shop Associate – Ocean Adventures

visitcatalinaisland; Two Harbors (CA); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Shared housing option

Job summary

Catalina Island Company is seeking a Dive Shop Clerk to assist guests with renting and returning activity equipment, conduct safety briefings, and provide information on notable locations to visit on Catalina Island. This seasonal role emphasizes excellent service and safety.

The position includes handling rentals, maintaining equipment, and ensuring a welcoming guest experience on a beautiful outdoor island setting. Housing is available on a shared basis for eligible employees.

Qualifications

• Must be at least 18 years old.
• Retail or customer service experience required.
• Interest in scuba diving, snorkeling, or ocean sports strongly preferred.
• Basic math and computer/POS skills.
• Obtain a Fill Station Operator Certification within 30 days of employment.
• Excellent communication skills.
• Strong organizational, multi-tasking, and prioritizing skills.
• Experience in a fast-paced environment.
• Knowledge of dive industry preferred.

Responsibilities

• Greet customers and provide excellent customer service to divers, snorkelers, and waters-sports guests.
• Process point-of-sale transactions and rentals.
• Check rental equipment in and out and ensure proper cleaning and storage.
• Maintain cleanliness and organization of all the retail floor, rental areas, and storage.
• Answer incoming calls and provide guests with information about rental policies, rates, and key areas of interest to visit.
• Wash and dry all kayak, snorkel, and dive equipment daily upon each return.
• Assist in performing monthly inventory counts of retail and rental products.
• Ensure land and sea activities safety procedures are always adhered to.
• Address and resolve guest problems and complaints, while keeping management informed.
• Fill Station Operator Certification for filling scuba cylinders with compressed gas.
• Maintain, wash, change tube tires and grease the mountain bikes.
• Other duties as assigned.

Skills

Retail experience

Customer service

POS skills

Communication

Organizational skills

Multi-tasking

Interest in ocean sports

Basic math

Tools

POS system

Job description

Catalina Island Company is seeking a Dive Shop Clerk to assist guests with renting and returning activity equipment, conduct safety briefings, and provide information on notable locations to visit on Catalina Island. This seasonal role emphasizes excellent service and safety.

The position includes handling rentals, maintaining equipment, and ensuring a welcoming guest experience on a beautiful outdoor island setting. Housing is available on a shared basis for eligible employees.