Island Dive Shop Associate Rentals & Guest Service

Catalina Island Company; Two Harbors (CA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Housing option

Beautiful island views

Employee discounts

Job summary

Catalina Island Company in California seeks a Dive Shop Clerk to assist guests with equipment rental, safety briefings, and local activity information. You will process rentals, maintain gear, and uphold cleanliness across the shop and storage areas.

The role is seasonal and based on the island’s outdoor environment. Ideal candidates are 18+, with retail or customer service experience, strong communication, and comfort in a fast-paced setting.

Qualifications

• Must be at least 18 years old.
• Retail or customer service experience required.
• Interest in scuba diving, snorkeling, or ocean sports strongly preferred.
• Basic math and computer/POS skills.
• Obtain a Fill Station Operator Certification within 30 days of employment.
• Excellent communication, organizational and multitasking abilities.
• Experience in a fast-paced environment; knowledge of the dive industry is a plus.

Responsibilities

• Greet customers and provide excellent customer service to divers and watersports guests.
• Process point-of-sale transactions and rentals.
• Check rental equipment in and out, and ensure cleaning and storage.
• Maintain cleanliness and organization of the retail floor, rental areas, and storage.
• Answer incoming calls and provide information about rental policies, rates, and attractions.
• Wash and dry all equipment daily after return.
• Assist in performing monthly inventory counts of retail and rental products.
• Ensure safety procedures for land and sea activities are followed.
• Fill Station Operator Certification within 30 days of employment.
• Other duties as assigned.

Skills

Customer service

Communication

Math

POS system

Time management

Teamwork

Tools

POS software

Job description

Catalina Island Company in California seeks a Dive Shop Clerk to assist guests with equipment rental, safety briefings, and local activity information. You will process rentals, maintain gear, and uphold cleanliness across the shop and storage areas.

The role is seasonal and based on the island’s outdoor environment. Ideal candidates are 18+, with retail or customer service experience, strong communication, and comfort in a fast-paced setting.