Dive Rentals & Guest Services Specialist

LE01 Catalina Island Company (ICO); United States; On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Shared housing option

Employee discounts

Job summary

The Catalina Island Company is hiring a Dive Shop Clerk on Catalina Island to assist guests with renting and returning activity gear, conduct safety briefings, and share local site information. You will keep equipment clean, process POS transactions, and help with inventory while ensuring top-notch guest experiences in an outdoor setting.

This seasonal role requires 18+ and a passion for ocean activities, with opportunities for training and housing options on the island.

Qualifications

• Must be at least 18 years old.
• Retail or customer service experience required.
• Interest in scuba diving, snorkeling, or ocean sports strongly preferred.
• Basic math and computer/POS skills.
• Obtain a Fill Station Operator Certification within 30 days of employment.
• Excellent communication skills and strong organizational abilities.

Responsibilities

• Greet customers and provide excellent service to divers and waters-sports guests.
• Process point-of-sale transactions and rentals.
• Check rental equipment in and out and ensure proper cleaning and storage.
• Maintain cleanliness and organization of the retail floor and rental areas.
• Inform guests about rental policies, rates, and local attractions.
• Wash and dry all equipment daily after return.
• Assist with monthly inventory counts of retail and rental products.
• Ensure safety procedures for land and sea activities are followed.
• Address guest problems and coordinate with management as needed.
• Fill Station Operator Certification for scuba cylinders within 30 days.
• Maintain, wash, and service bikes and related gear.

Skills

Customer service experience

Communication skills

Basic math

POS skills

18+ age

Interest in scuba diving

Tools

POS system

Job description

The Catalina Island Company is hiring a Dive Shop Clerk on Catalina Island to assist guests with renting and returning activity gear, conduct safety briefings, and share local site information. You will keep equipment clean, process POS transactions, and help with inventory while ensuring top-notch guest experiences in an outdoor setting.

This seasonal role requires 18+ and a passion for ocean activities, with opportunities for training and housing options on the island.