Seasonal Dispensary Patient Concierge

Lever, Inc.; Reading (Berks County); On-site; USD 28,000 - 34,000; Full time

Job summary

Jushi Holdings Inc. is seeking a Seasonal Dispensary Patient Consultant to support patrons at the Reading, PA location.

You will provide concierge-style service and assist customers with product information while following company policies and industry regulations. Responsibilities include guiding tours of the sales floor, staying informed about member benefits, handling POS transactions, and maintaining a clean, organized store.

Qualifications

• High School diploma or GED required.
• Associate or Bachelor's degree preferred.
• Minimum of 2 years' experience with customer service in retail.
• Bilingual in Spanish preferred.

Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
• Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
• Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
• Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
• Operate cash register, computer-based POS system, and cash drawer
• Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
• All other job duties as assigned

Job description

Jushi Holdings Inc. is seeking a Seasonal Dispensary Patient Consultant to support patrons at the Reading, PA location.

You will provide concierge-style service and assist customers with product information while following company policies and industry regulations. Responsibilities include guiding tours of the sales floor, staying informed about member benefits, handling POS transactions, and maintaining a clean, organized store.