Seasonal Dispensary Patient Concierge

Jushi Holdings Inc.; Bethlehem (Northampton County); On-site; USD 17,000 - 22,000; Part time

Job summary

Jushi Holdings Inc. is seeking a Seasonal Dispensary Patient Consultant to assist patrons and patients with concierge-level service in our Bethlehem retail location.

The role supports day-to-day store operations, ensuring compliance with company policies and industry regulations while driving sales and member engagement. Candidates should have strong customer service experience in retail, basic math and computer skills, and a willingness to travel locally as needed.

Qualifications

• High School diploma or GED required.
• Associate or Bachelor’s degree preferred.
• Minimum of 2 years’ experience with customer service in retail.
• Excellent computer, mathematical, language and reasoning skills.
• Excellent multi-tasking skills over the phone and in person.
• Occasionally requires local travel.

Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism.
• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns.
• Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available.
• Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests.
• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance.
• Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing.
• Operate cash register, computer-based POS system, and cash drawer.
• Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines.
• All other job duties as assigned.

Skills

Customer service

Retail sales

POS system

Multitasking

Education

HS Diploma

GED

Associate Degree

Bachelor's Degree

Tools

POS system

Job description

Jushi Holdings Inc. is seeking a Seasonal Dispensary Patient Consultant to assist patrons and patients with concierge-level service in our Bethlehem retail location.

The role supports day-to-day store operations, ensuring compliance with company policies and industry regulations while driving sales and member engagement. Candidates should have strong customer service experience in retail, basic math and computer skills, and a willingness to travel locally as needed.