Seasonal Dispensary Patient Concierge

Jushi Holdings Inc.; Scranton (Lackawanna County); Hybrid; USD 30,000 - 42,000; Part time

Job summary

Jushi Holdings Inc. seeks a Seasonal Dispensary Patient Consultant to assist patrons and patients with concierge-level service at our Scranton location. You will help customers, promote memberships, and support daily retail operations in a compliant environment.

The role requires a high school diploma or GED, with 2 years of retail customer service experience. You will work as part of a team to ensure sales and guest satisfaction while maintaining store cleanliness and accurate POS operations.

Qualifications

• High School diploma or GED required.
• Associate or Bachelor's degree preferred.
• Minimum of 2 years’ experience with customer service in retail.
• Excellent computer, mathematical, language and reasoning skills.
• Excellent multi-tasking skills over the phone and in person.
• Occasionally requires local travel, as needed.

Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
• Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
• Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
• Abide by product handling procedures, including company safety and health policies as well as regulatory agency compliance
• Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
• Operate cash register, computer-based POS system, and cash drawer
• Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
• All other job duties as assigned

Skills

Customer service

Multi-tasking

Computer skills

Math skills

Language skills

Communication

Education

High School Diploma / GED

Associate or Bachelor's degree

Job description

Jushi Holdings Inc. seeks a Seasonal Dispensary Patient Consultant to assist patrons and patients with concierge-level service at our Scranton location. You will help customers, promote memberships, and support daily retail operations in a compliant environment.

The role requires a high school diploma or GED, with 2 years of retail customer service experience. You will work as part of a team to ensure sales and guest satisfaction while maintaining store cleanliness and accurate POS operations.