Seasonal Customer Service & Store Support Pro

Michaels Stores; Town of Pelham (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

401(k) match

Job summary

Michaels Stores in Pelham Manor, NY is seeking a friendly Store Associate to help customers, stock shelves, and keep the checkout area efficient. You will assist shoppers, handle POS transactions, and participate in truck unloads and merchandising tasks to maintain an in-stock, well- presented store.

The role requires reliability, ability to stand for long periods, and willingness to work nights, weekends and early mornings. Prior retail or customer service experience is preferred.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Deliver friendly customer service and assist customers in-store.
• Operate checkout and cash handling to SOPs.
• Assist with truck unload, stocking, and planogram processes.
• Support Omni channel tasks including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in merchandise recovery and store recovery to maintain in-stock, well-merchandised store.
• Adhere to SOPs and company policies.
• Work hours include nights, weekends, and early mornings.

Skills

Retail experience

Customer service

Job description

Michaels Stores in Pelham Manor, NY is seeking a friendly Store Associate to help customers, stock shelves, and keep the checkout area efficient. You will assist shoppers, handle POS transactions, and participate in truck unloads and merchandising tasks to maintain an in-stock, well- presented store.

The role requires reliability, ability to stand for long periods, and willingness to work nights, weekends and early mornings. Prior retail or customer service experience is preferred.