Seasonal Customer Service & Store Stock Associate

Michaels of Canada; Kildeer (IL); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Health, dental, and vision coverage

Job summary

Michaels is hiring for a Store Associate in CHI-KILDEER, IL. You will help customers, locate products, and ensure quick and friendly checkout experiences, while performing truck unloading and stocking, maintaining in-stock conditions, and supporting store recovery to uphold brand standards.

The role involves cross-training in framing sales and production, engaging customers in the Rewards program, and following SOPs. Adaptability for nights, weekends, and early mornings is a plus.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and credit card enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram processes.
• Maintain store recovery and merchandise, including returns and go backs.
• Support shrink and safety programs.
• Adhere to SOPs and company policies.

Skills

Retail experience

Customer service

Cash handling

Store operations

Job description

Michaels is hiring for a Store Associate in CHI-KILDEER, IL. You will help customers, locate products, and ensure quick and friendly checkout experiences, while performing truck unloading and stocking, maintaining in-stock conditions, and supporting store recovery to uphold brand standards.

The role involves cross-training in framing sales and production, engaging customers in the Rewards program, and following SOPs. Adaptability for nights, weekends, and early mornings is a plus.