Seasonal Customer Service & Shipping Associate

The UPS Store #0584; Charlottesville (VA); On-site; USD 17,000 - 22,000; Part time

Job summary

The UPS Store #0584 is seeking a Seasonal Center Associate to support our Center team on a part-time basis during seasonal surges. You will deliver world-class customer service to walk-in customers and assist with shipping, copying, binding, laminating, and POS operations.

You will learn our products, services, and best-value options while maintaining a professional appearance. Ideal candidates have retail or customer service experience, strong computer skills, and a friendly, helpful demeanor.

Qualifications

• Previous retail or customer service experience preferred.
• Must have good communication and people skills.
• Strong computer skills and familiarity with basic software.
• Excellent phone etiquette and communication abilities.
• Clear written and verbal communication, including spelling and basic math.
• Reliable, prompt, and responsible.
• Able to lift 40+ pounds and handle physical tasks.
• Flexible part-time schedule including potential weekends during peaks.

Responsibilities

• Delivers outstanding customer service to walk-in customers and phone inquiries.
• Assists customers with shipping needs and product/service information.
• Operates center equipment and POS devices; willing to teach others.
• Maintains a clean, organized, and safe work area.
• Learns and stays updated on product offerings and industry trends.
• Assists team with daily operations and procedures.
• Performs other duties as assigned.

Skills

Retail/customer service

Computer skills

Phone skills

Verbal communication

Written communication

Spelling and math

Reliability and punctuality

Physical lifting 40+ lbs

Education

High school diploma or GED

Job description

The UPS Store #0584 is seeking a Seasonal Center Associate to support our Center team on a part-time basis during seasonal surges. You will deliver world-class customer service to walk-in customers and assist with shipping, copying, binding, laminating, and POS operations.

You will learn our products, services, and best-value options while maintaining a professional appearance. Ideal candidates have retail or customer service experience, strong computer skills, and a friendly, helpful demeanor.