Seasonal Center Associate — Part-Time Shipping & Service

United Parcel Service, Inc.; Charlottesville (VA); On-site; USD 18,000 - 23,000; Part time

Job summary

United Parcel Service, Inc. in Charlottesville, VA is seeking a Seasonal Center Associate to support our UPS Store team on a part-time basis during seasonal surges.

You will assist Walk-in customers, process packages, operate copy and binding devices, and advise on products and services with confidence. The ideal candidate has retail or customer service experience, solid computer skills, and a friendly, professional demeanor.

Qualifications

• High school diploma or GED required.
• Retail/customer service experience.
• Good communication and people skills.
• Strong computer skills.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.
• Willing and able to work a very flexible, part-time schedule that may span Monday through Saturday during seasonal peak periods.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Customer service

Communication skills

Computer skills

Phone skills

Verbal and written communication

Reliability

Ability to lift 40+ pounds

Flexible schedule

Education

High school diploma or GED

Job description

United Parcel Service, Inc. in Charlottesville, VA is seeking a Seasonal Center Associate to support our UPS Store team on a part-time basis during seasonal surges.

You will assist Walk-in customers, process packages, operate copy and binding devices, and advise on products and services with confidence. The ideal candidate has retail or customer service experience, solid computer skills, and a friendly, professional demeanor.