Seasonal Center Associate

The UPS Store #3497; Clemson (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

The UPS Store #3497 in Clemson, SC is seeking a part-time Seasonal Center Associate to support peak demand. You will assist customers with shipping needs, operate store equipment, and provide accurate information on services and options. The role requires a friendly, professional appearance and a willingness to learn all store offerings.

You will deliver excellent service, handle inquiries, and maintain a clean, safe workspace while supporting team goals during seasonal surges.

Qualifications

• Retail or customer service experience required.
• Excellent communication and interpersonal skills.
• Strong computer skills including MS Office and Adobe Suites.
• Excellent phone skills.
• Strong verbal and written communication including spelling and math.
• Reliable, prompt and responsible.
• Able to lift 40+ pounds.
• Flexible part-time availability, including weekends during seasonal peaks.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Retail customer service

Communication skills

MS Office

Adobe Suite

Phone skills

Verbal and written communication

Reliability

Physical ability

Flexible scheduling

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suite

Job description

The Seasonal Center Associate will augment our Center team on a part-time basis for a predetermined period of time to help with surges in business activity. He or she delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. In addition, the Seasonal Associate must be willing and able to work a very flexible, part-time schedule that may span Monday through Saturday during seasonal peaks.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• Retail/customer service experience
• Good communication and people skills
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work a very flexible, part-time schedule that may span 7 days a week during seasonal peak periods