Seasonal Customer Service & Data Entry Pro — Employee Disc.

Fairytale Brownies, Inc.; Phoenix (AZ); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Employee Discount

Job summary

Fairytale Brownies, Inc. in Phoenix, AZ seeks a Seasonal Customer Service and Data Entry Team Member to support outbound and inbound customer interactions, maintain orders, and deliver excellent service during peak seasons.

You will handle order processing, chat and email responses, and data entry tasks with accuracy and reliability, contributing to a positive customer experience and team success.

Qualifications

• Minimum 1 year of call center or customer service experience.
• IB/OB sales experience preferred.
• Excellent verbal and written communication skills.
• Accurate typing and grammar; strong PC skills in Windows.

Responsibilities

• Make outbound calls to retain customers and promote specials.
• Answer inbound order calls and chats.
• Process and proof orders for accuracy.
• Respond to customer emails and faxes promptly.
• Maintain an organized, collaborative customer service area.
• Assist other departments as needed.

Skills

Call center experience

Sales experience

Strong communication skills

Typing accuracy

MS Office proficiency

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Fairytale Brownies, Inc. in Phoenix, AZ seeks a Seasonal Customer Service and Data Entry Team Member to support outbound and inbound customer interactions, maintain orders, and deliver excellent service during peak seasons.

You will handle order processing, chat and email responses, and data entry tasks with accuracy and reliability, contributing to a positive customer experience and team success.