Seasonal Customer Service & Checkout Pro - Employee Discount

Michaels; Hoover (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Job summary

Michaels is seeking a store team member in Hoover, AL who delivers friendly customer service and helps customers shop, locate products, and find solutions. You will ensure a fast checkout, handle cash to standards, and promote the Rewards program and Private Label Credit Cards.

Join a company with over 1,300 stores in North America, offering benefits and opportunities. This role involves per-store duties, including truck unloading, stocking, and maintaining an inviting, well-stocked shopping

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the rewards program and enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POGs) processes
• Responsible for merchandise recovery and store maintenance to stay in stock
• Support shrink and safety programs
• Interact in a respectful manner and model Michaels values
• Cross trained in Custom Framing selling and production

Skills

Customer service

Cash handling

Retail experience

Job description

Michaels is seeking a store team member in Hoover, AL who delivers friendly customer service and helps customers shop, locate products, and find solutions. You will ensure a fast checkout, handle cash to standards, and promote the Rewards program and Private Label Credit Cards.

Join a company with over 1,300 stores in North America, offering benefits and opportunities. This role involves per-store duties, including truck unloading, stocking, and maintaining an inviting, well-stocked shopping