Seasonal Customer Service Associate (Evenings/Weekends)

MaziCTools; United States; Remote; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid Sick Leave

Minted Friends and Family Discount

Access to employee perks portal

Job summary

Minted is a design marketplace that collaborates with independent artists to offer art, home decor and stationery. We are seeking Seasonal Customer Service Representatives for the holiday season to provide outstanding service to our customers.

CSRs use problem-solving and people skills while assisting customers through phone, email, and live chat. Reporting to a Customer Service Team Supervisor, they maintain excellent written and verbal communication and adapt to various systems and

Qualifications

• Customer service skills including problem-solving and strong communication.

Responsibilities

• Handle customer inquiries via phone, email and live chat.
• Provide outstanding service and resolve issues efficiently.
• Escalate and collaborate with a Customer Service Team Supervisor when needed.

Job description

Minted is a design marketplace that collaborates with independent artists to offer art, home decor and stationery. We are seeking Seasonal Customer Service Representatives for the holiday season to provide outstanding service to our customers.

CSRs use problem-solving and people skills while assisting customers through phone, email, and live chat. Reporting to a Customer Service Team Supervisor, they maintain excellent written and verbal communication and adapt to various systems and