Seasonal Customer Experience Specialist: Flexible Schedules

Carter's Inc.; Central Valley (NY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Flexible hours

Employee discount

Job summary

Carter’s Inc. is seeking a Holiday Helper to be the first face of the brand for growing families in a busy retail setting.

You will warmly greet customers, assist with product choices, and help ensure a positive shopping experience using omnichannel as needed. Responsibilities include handling POS transactions, replenishing floors, and informing customers about promotions and loyalty programs, while maintaining store safety and cleanliness.

Qualifications

• Demonstrated customer service/engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• A relative in a management role at this store location.

Responsibilities

• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Welcome customers with a warm greeting and provide assistance with our product styles, features and benefits.
• Meet customer needs by utilizing omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Skills

Customer service

Communication skills

Multitasking

Positive attitude

Friendly demeanor

Job description

Carter’s Inc. is seeking a Holiday Helper to be the first face of the brand for growing families in a busy retail setting.

You will warmly greet customers, assist with product choices, and help ensure a positive shopping experience using omnichannel as needed. Responsibilities include handling POS transactions, replenishing floors, and informing customers about promotions and loyalty programs, while maintaining store safety and cleanliness.