Seasonal Customer Experience Associate

The TJX Companies, Inc.; Plano (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Job summary

Marshalls at The TJX Companies, Inc. in Plano, TX is seeking team members to deliver a high-quality customer experience and maintain a clean, organized store. You may cross-train in multiple areas to support business needs while promoting credit and loyalty programs.

Join a Fortune 100 company renowned for off-price retail. The role emphasizes customer service, teamwork, and adherence to store standards, with eligibility for comprehensive benefits and opportunities for growth.

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication skills

Attention to detail

Multi-tasking

Teamwork

Job description

Marshalls at The TJX Companies, Inc. in Plano, TX is seeking team members to deliver a high-quality customer experience and maintain a clean, organized store. You may cross-train in multiple areas to support business needs while promoting credit and loyalty programs.

Join a Fortune 100 company renowned for off-price retail. The role emphasizes customer service, teamwork, and adherence to store standards, with eligibility for comprehensive benefits and opportunities for growth.