Seasonal Customer Experience Advocate (Retail)

The TJX Companies, Inc.; Framingham (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

401(k) match

Associate discount

Medical/dental/vision

Life insurance

Paid holidays

Job summary

The TJX Companies, Inc. in Framingham, MA is seeking team members to deliver exceptional customer service at our Homesense store.

You will engage with customers, process transactions, promote credit and loyalty programs, and help maintain a clean, organized sales floor. Ideal candidates possess strong communication skills, attention to detail, and the ability to multitask in a fast-paced retail environment.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and upholding customer experience principles.
• Accurately rings customer purchases/returns and counts change back to customers.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and procedures.
• Partners with team to recover store areas and maintain cleanliness.

Skills

Customer service

Communication

Multi-tasking

Retail experience

Job description

The TJX Companies, Inc. in Framingham, MA is seeking team members to deliver exceptional customer service at our Homesense store.

You will engage with customers, process transactions, promote credit and loyalty programs, and help maintain a clean, organized sales floor. Ideal candidates possess strong communication skills, attention to detail, and the ability to multitask in a fast-paced retail environment.