Retail Store Leader — Develop Teams & Drive Results

The TJX Companies, Inc.; Framingham (MA); On-site; USD 57,000 - 78,000; Full time

Benefits offered by this job

Associate discount

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long-term disability

paid holidays/vacation /sick/bereaveme

parental leave

EAP

incentive programs

Job summary

The TJX Companies, Inc. Homesense in Framingham, MA, is seeking an Assistant Store Manager to lead a dynamic retail team and deliver exceptional customer experiences.

You will recruit, train, and develop Associates, optimize store operations, and implement strategies to hit sales and service targets while controlling costs. This role emphasizes leadership, collaboration, and a strong focus on shrink prevention and safety.

Qualifications

• Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
• Demonstrated ability to lead, develop, and empower a large team.
• Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others.

Responsibilities

• Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.
• Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.
• Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs.
• Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency.

Skills

Retail leadership

Team development

Communication skills

Store operations

Job description

The TJX Companies, Inc. Homesense in Framingham, MA, is seeking an Assistant Store Manager to lead a dynamic retail team and deliver exceptional customer experiences.

You will recruit, train, and develop Associates, optimize store operations, and implement strategies to hit sales and service targets while controlling costs. This role emphasizes leadership, collaboration, and a strong focus on shrink prevention and safety.