Seasonal Customer Care Specialist | Fast-Paced E‑commerce

Paycom; Stafford, Northern (TX, KY); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Weekly payroll

Food discounts

Wellness resources

Part-time medical

Full medical benefits after 12 months

Job summary

Goode Company in Texas is seeking a Seasonal Customer Service Representative to help customers complete seasonal orders by providing accurate information, responsive support, and follow-through across phone and digital channels.

You will enter and review orders in e-commerce and customer-service systems, coordinate with fulfillment teams, resolve routine concerns, protect payment information, and support high-volume holiday workflows.

Qualifications

• Customer-service, call-center, retail, e-commerce, hospitality, or order-entry experience.
• Warm communication, typing accuracy, active listening, and calm problem solving.
• Comfort learning order, customer, payment, and shipping systems.
• Dependable availability during the full seasonal assignment, including peak-volume periods.

Responsibilities

• Respond to customer questions about orders, products, pickup, shipping, and delivery through assigned channels.
• Enter, review, update, and document orders accurately in e-commerce and customer-service systems.
• Research order status and coordinate with fulfillment, warehouse, delivery, and leadership teams.
• Resolve routine concerns within guidelines and escalate exceptions promptly.
• Protect customer and payment information and maintain complete interaction notes.
• Support high-volume holiday workflows, outbound follow-up, and assigned administrative tasks.

Skills

Customer service

Call center

Retail

E-commerce

Hospitality

Order-entry

Warm communication

Typing accuracy

Active listening

Calm problem solving

Learning order systems

Tools

E-commerce platforms

Job description

Goode Company in Texas is seeking a Seasonal Customer Service Representative to help customers complete seasonal orders by providing accurate information, responsive support, and follow-through across phone and digital channels.

You will enter and review orders in e-commerce and customer-service systems, coordinate with fulfillment teams, resolve routine concerns, protect payment information, and support high-volume holiday workflows.