Seasonal CLUB Member Experience Specialist

Bass Pro, LLC; Council Bluffs (IA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Discounts on retail merchandise

Discounts on restaurant meals

Discounts on world-class resorts and 


Conservation attractions discounts

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Council Bluffs is seeking a Seasonal CLUB Customer Service Outfitter to deliver world-class guest service and promote CLUB Membership. You will act as a product expert, process applications, and support CLUB operations while guiding customers through exclusive experiences.

The role emphasizes customer engagement, memberships, and accurate clerical tasks in a fast-paced retail setting. Part-time seasonal position with company benefits and equal opportunity employment.

Qualifications

• High school diploma or equivalent required.
• 0–2 years of customer service experience preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Greet customers and promote CLUB membership or provide exclusive experiences to current members.
• Execute CLUB operational and compliance programs and process applications.
• Demonstrate products and stay informed about advertised sales.
• Help meet store metrics and keep CLUB Booth organized and stocked.
• Provide full CLUB Member experience including payments and account questions.

Skills

Excellent organization

Customer service experience

Excellent verbal communication

Excellent written communication

Adaptability

Self-motivation

Education

High school diploma or equivalent

Job description

Bass Pro Shops in Council Bluffs is seeking a Seasonal CLUB Customer Service Outfitter to deliver world-class guest service and promote CLUB Membership. You will act as a product expert, process applications, and support CLUB operations while guiding customers through exclusive experiences.

The role emphasizes customer engagement, memberships, and accurate clerical tasks in a fast-paced retail setting. Part-time seasonal position with company benefits and equal opportunity employment.