Seasonal CLUB Member Experience Associate

Bass Pro Shops; Charleston (WV); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Discounts on retail merchandise

Dental

Vision

Voluntary benefits

401k

Paid holidays

Paid vacation

Bass Pro Cares Fund And more!

Job summary

Bass Pro Shops in Charleston, WV, is seeking a CLUB Outfitter for part-time customer service operations. You will guide guests to CLUB membership, explain benefits, process applications, and support CLUB sales with a focus on outstanding service.

The role requires a high school diploma or equivalent, 0–2 years of customer service, and strong communication. Expect a welcoming, fast-paced environment with incentives and benefits for part-time staff.

Qualifications

• High school diploma or equivalent is required.
• 0–2 years of customer service experience preferred.
• Strong verbal and written communication skills.

Responsibilities

• Greet customers and present CLUB membership opportunities.
• Explain CLUB benefits and process applications.
• Operate CLUB transactions and account inquiries.
• Maintain CLUB booth inventory and cleanliness.
• Provide peer coaching and support as CLUB advocate.
• Report on daily performance and feedback.

Skills

Customer service

Communication skills

Organization

Initiative

Adaptability

Education

High school diploma or equivalent

Job description

Bass Pro Shops in Charleston, WV, is seeking a CLUB Outfitter for part-time customer service operations. You will guide guests to CLUB membership, explain benefits, process applications, and support CLUB sales with a focus on outstanding service.

The role requires a high school diploma or equivalent, 0–2 years of customer service, and strong communication. Expect a welcoming, fast-paced environment with incentives and benefits for part-time staff.